HOW DO I MAKE A PURCHASE?
Shopping at www.123tickets.gr is easy:
- Use the “music events” ή “upcoming events” links to help you find what you are looking for. You can also shop by date, using “events calendar”.
- Once you have found the ticket(s) you wish to purchase, click on the “cart” button.
- Review the items in your shopping cart by clicking the “shopping cart” link at the top of the page. You can use the REMOVE FROM BASKET link to delete items from your shopping cart.
- Click on PURCHASE to complete your order.
What payment methods does 123tickets accept?
We accept credit, debit cards and payment via Paypal.
Please note that we do not accept any other methods of payment apart from those listed above.
Do I need to sign up an account to place an order?
No, you can shop at 123tickets.gr without creating an account.
Must I re-enter my credit card for every purchase?
For your security, whenever you request delivery we will ask you to provide new credit or debit card details. This means that if someone guesses your password and tries to make an order using your account, they will be unable to do so. We hope you understand that this is a valuable precaution designed to protect your personal information.
Forgot your password?
If you have forgotten your password, follow the 'FORGOTTEN PASSWORD' instructions on the SIGN IN page. For security reasons you have to change or recover you password by checking the email you registered.
Can I return or change the tickets I have purchased?
Returns or changes in purchased tickets cannot be made at any time.
Why the ticket face value is different than the price I see on your website ?
The price you see on our website is inclusive of the handling fee charged by 123tickets.gr on every purchase.
Are there any additional charges on the ticket price?
123tickets.gr charges a handling fee of up to 10% on the face value of each ticket purchased.
Depending on the shipping / delivery and payment method you choose during purchase, there can be additional charges / transaction fees levied by third parties (mail / courier services, financial institutions etc). All additional charges are presented during the order process
How can I contact you?
Email us 24/7 using the contact form found at the «Contact Us» page, or call us on ++302106231077-79 (Mon – Fri, 11am-4pm).
What happens in case of postponement or cancellation of an event?
Always in accordance with and based to the guidelines, orders and announcements of the promoter, we will proceed with debiting the face value of each ticket to the account given when you ordered your tickets. In any case there will be announcements from both the promoter and 123tickets.gr. Please note that handling fees, transaction fees etc third-party charges are non-refundable.
How can I receive my tickets?
When you order your tickets you will be asked to select one of the available shipping/delivery methods, valid for the event of your choice. 123tickets.gr offers its clients door-to-door courier services, registered mail or box office pick up.
